Cancellation Policy

Last Updated: February 22, 2026

1. Order Cancellation

At SolaraGlow, we strive to process and ship your orders as quickly as possible. If you wish to cancel your order, please contact us immediately at support@SolaraGlowLLC.com or call us at +1 251-238-5031.

We can only cancel orders that have not yet entered the shipping process. Once an order has been marked as "Shipped" or a tracking number has been generated, it can no longer be cancelled.

2. How to Request a Cancellation

To request a cancellation, please provide the following information:

  • Order Number
  • Full Name used for the order
  • Reason for cancellation (optional, but helps us improve)

Requests sent via email will be processed during our business hours (Mon-Fri, 9am - 5pm PST).

3. Refund for Cancelled Orders

If your cancellation request is successful, a full refund will be issued to your original method of payment. Please note that it may take 5-10 business days for the credit to appear on your statement, depending on your financial institution.

4. Subscription Cancellations

If you have any recurring subscriptions or memberships with us, you can cancel them at any time through your account dashboard or by contacting our support team. Cancellations will take effect at the end of the current billing cycle. No partial refunds will be given for mid-cycle cancellations.

5. Cancellations by SolaraGlowLLC

We reserve the right to cancel any order for reasons including, but not limited to:

  • Product unavailability or stock issues
  • Errors in pricing or product information
  • Potential fraudulent activity detected by our security systems

In the event that we cancel your order, we will notify you via email and issue a full refund immediately.

6. Contact Us

If you have any questions regarding our Cancellation Policy, please reach out to us:

Email: support@SolaraGlowLLC.com
Phone: +1 251-238-5031
Address: 13409 Highway 29 Brewton, Alabama 36426, United States